PLAYBOOK

Workflow Playbook

AI agents & automation mapped to eslsoft.ai

Agent workflows reason and produce artifacts; automations move outcomes through your stack. Most production flows use both.

How to read this playbook

Agent workflow
LLM-driven flow that plans, calls tools, and produces an outcome.
Automation
Deterministic steps on a trigger (CRM, Slack, calendar, alerts).

Principles

  • Visitor-first

    Public demos prove capability; they do not replace a discovery call.

  • Human-in-the-loop

    Outbound email and proposals are drafted by agents, sent by people, until promoted.

  • Data minimization

    Collect only what each workflow needs; publish retention and opt-out on any demo that stores input.

12 workflows have example slots ready — expand any card to preview what we will ship next.

Hero

Visitors land cold; qualify intent fast without forcing a form.

Goal: Route to the right capability and prove agentic work early.

On site /#top

AI Solutions

Strategy, design, and production deployment of AI tailored to your domain.

On site #services

Agentic AI

Autonomous agents that plan, use tools, and execute multi-step tasks safely.

On site #services

Business Workflow Solutions

Map, automate, and orchestrate processes across teams and systems.

On site #services

Data Strategy

A practical 12–24 month plan your leadership can fund and execute.

On site #services

Data Science & ML

Predictive models, forecasting, segmentation, NLP, and computer vision.

On site #services

Data Engineering

Pipelines, lakehouses, streaming, and quality frameworks built to scale.

On site #services

Custom Application Development

Web, mobile, and internal tools — AI-native where it matters.

On site #services

Big Data Solutions

Petabyte-scale processing, real-time analytics, and cloud-native platforms.

On site #services

How we work

Internal engine behind Discover → Design → Deliver → Operate.

On site #how-we-work

Contact

Highest intent on the site: fast response and rich context for the first call.

On site #contact

Cross-cutting

Workflows that run across the whole site.

Recommended build order

Scope each as a one-week spike or a six-week pilot, using the same Discover → Design → Deliver → Operate cadence on the homepage.

  1. 1

    Concierge agent + lead intelligence (hero)

    Conversion lift and public proof of agentic capability

    Effort M · Impact High

  2. 2

    Data maturity diagnostic

    Low build cost; strong qualification artifact for sales

    Effort S · Impact High

  3. 3

    Contact triage + instant acknowledgment

    Honors response-time promise; builds on live Resend path

    Effort S · Impact High

Trust & data

Publish near any live demo on the site.

  • Explain what is stored, for how long, and who can access it.
  • Default: no use of visitor content for model training.
  • Upload demos: size limits, virus scan, and sample-data fallback.
  • Enrichment: disclose third-party data; honor opt-out where required.

Want this built for your stack?

We design agent workflows and the automations around them — the same way we build them for clients.

Start a conversation